Knowledge base

Guides for setting up checks, understanding confirmation, wiring alerts, and running status pages.

Getting started

Accounts, checks, regions, and your first alert.

What is Status? The concepts behind Status — accounts, checks, regions, confirmation, and alerts.
Create your account and start a trial Sign up with just an email, add a card to start a 7-day trial on the plan of your choice, and sign in with a one-time code, a passkey, or an authenticator app.
Invite your team and choose roles Invite teammates, give them the Owner, Admin or a custom role, and see how seats and invites work.
Choosing a plan What Starter, Professional, and Enterprise include, and how annual billing and upgrades/downgrades work.
Your card and renewals One card per account, paid by card only. How the trial's automatic charge and yearly renewal work, what happens if a payment fails, and how to replace or remove your card.
Invoices and taxes Billing details, currency, GST/HST, numbered invoices and credit notes.
Sign in and account security Email codes, passkeys, authenticator-app 2FA, recovery codes, re-verification and signed-in sessions.
Support access and the activity log Status support sees nothing of your monitoring data unless you turn access on; you can turn it off at any time, and everything support does is logged.

HTTP, TCP, DNS, SSL, domain, ping, and heartbeat checks.

HTTP checks Monitor a URL's status code, response body, and TLS certificate, with custom headers and basic auth.
TCP checks Confirm a host and port accept connections, optionally sending a probe string and matching the reply.
DNS checks Resolve A, AAAA, CNAME, MX, TXT, or NS records against a chosen resolver and optionally match expected values.
SSL certificate checks A failed or expired certificate counts as downtime; advance expiry warnings (30/14/7/1 days out) are separate and don't.
Domain expiry checks A domain check watches registration expiry, not your certificate. A failed lookup counts as downtime; advance warnings don't.
Ping checks ICMP echo checks with a configurable packet-loss threshold.
Heartbeat checks A dead-man's-switch URL your job calls in — miss the grace period and Status raises it.

How multi-region quorum stops false alerts.

How multi-region confirmation works A failing check is re-checked from other regions before an incident opens, so a single flaky vantage point never notifies you.

Email and webhook channels (push coming soon), thresholds, and signing.

Email and webhook alert channels (push coming soon) Wire checks to email and webhook channels, with per-check attachment, verification, and automatic disable on repeated failures.
Customizing webhook payloads and security Map Status's events onto your own ingestion format with a safe template engine, HMAC signing, and a link to alert policies.
Alert policies The per-check options that decide when you are alerted and how often - confirmations, alert delay, recovery notices, re-alerts, escalation, slow response, timeout bursts and flapping.

Acknowledge, annotate and post updates on incidents.

Managing incidents How incidents open, how to acknowledge them, add internal notes, post public updates, and open one by hand.

Public status pages and email subscribers.

Create a status page Share a hosted public status page for the checks you choose, with an optional password gate and email subscribers.

Hold alerts during planned work.

Maintenance windows Schedule a window over one check, several, or your whole account so planned work doesn't notify anyone.

Monthly uptime reports and summary emails on every plan.

Uptime reports Monthly and custom-range uptime reports for every check on every plan, summary emails, and CSV/PDF downloads on Professional and Enterprise.

Keys, scopes, and the public v1 API.

API keys and scopes Manage checks, alert channels, and incidents from your own tooling with a scoped v1 API key.

Fixes for common monitoring surprises.

Why didn't I get notified? A checklist for tracking down a missing alert — from unattached channels to auto-disabled webhooks.
Why is my check flapping? How to tell a genuinely unstable target apart from a confirmation threshold that's too sensitive.
SSL and domain expiry warnings Why you got a certificate or domain expiry warning, what it means, and how to adjust the thresholds.

We're launching soon. Optional multi-region confirmation keeps one flaky vantage point from sending you an alert.

Coming Soon